Coronavirus Important Owners Information
A message for all Owners | 4th January 2021
Despite hoping for a better start to 2021, sadly we are once again in a national lockdown from Tuesday 5th January until the start of February in Scotland, when the lockdown will be reviewed. Our FAQs for owners have been updated with the latest information so please take a look for the latest information.
We know this is disappointing for everyone, but we remain hopeful that we will soon be able to welcome you back to your holiday homes for a much-needed break.
Exclusively Owners FAQ’s
Updated 5th January 2021
We will continue to update these FAQ’s as and when the situation changes. For the latest Government advice please visit the gov.uk website.
We would like to take this opportunity to thank the vast majority of our holiday home owner community, who have been incredibly understanding throughout this unprecedented time. We are doing our best to keep our holiday home owners and team safe and secure, whilst also recognising the challenges being placed on the NHS and other health services in the communities in which we operate.
A message for all Owners | 11th May 2020
Following the Government’s announcement on the 10th May about the ongoing national emergency and social distancing restrictions, we are really sorry, but our parks will remain closed at this time. We are continually monitoring the situation and should this change then we will update you as soon as we can.
We know how much you will be missing using your holiday home and we miss you just as much, but it’s so important that we continue to follow government advice which in England is, stay alert, control the virus and save lives and in Scotland is Stay Home, Save Lives and Protect the NHS.. We will still be here to give you a very warm welcome back just as soon as it’s safe to do so.
As frustrating as it is for all of us, unfortunately our owners are still not able to stay on or visit the park during the closure and we would respectfully ask that you continue to follow the Government advice and do not travel to visit the park.
For those holiday home owners that privately let their holiday homes, you will need to advise anyone who has a booking prior to 1st July that the park is closed and sadly they are unable to holiday with us during that time.
We will continue to update our FAQs for owners as developments emerge and we will be in touch as soon as there is something new to report. If you have an emergency, then you can contact the park’s security mobile.
We recently released a video update for owners from our CEO Andrew Howe. If you haven’t seen the update you can watch it here. Please keep an eye out here for further updates.
Please continue to listen to the Government advice and we hope to welcome you back to your holiday home in the not too distant future.
Exclusively Owners Team
Bridge Leisure Parks
A message for all Owners | 26th March 2020 (2pm)
We are sorry but we are now required to completely close the park as of today. You will probably have seen or heard that the Prime Minister declared a National Emergency last night. Among the many instructions he issued was the closure of many businesses including “caravan parks/sites” – that includes us.
Owners will not be permitted to stay on the park during the closure and should follow the Government advice to stay home. We understand there will be Police enforcement of this directive and we will need to explain any occupation of caravans or pitches at the park.
For those owners that privately let their holiday homes, we will be advising anyone currently on park that they need to leave within 24 hours. Please do not take any further bookings between now and the end of May and please advise anyone due to arrive at the park during the closure that they will not be allowed on site.
We appreciate that you will have questions about the next steps, but right now our priority is to help people vacate the park quickly and safely. We will contact all our owners as soon as we can to answer any questions you might have but please help us manage the situation as efficiently as possible by not calling or emailing us at this present time. Please see below some FAQs to help with some likely worries and concerns you may have.
These are alarming times for us all and we are so sorry to be issuing this update. Regrettably we have no choice. Please help us by doing what the government has ordered.
Exclusively Owners Team
Bridge Leisure Parks